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WUMASO AG
Last updated: April 2026
These Terms and Conditions (T&C) apply to all orders and contracts concluded via the online shop www.wumaso.com (hereinafter referred to as the "Online Shop").
The offer is directed exclusively at customers with a residence or registered office in Switzerland or Liechtenstein. Deliveries are made exclusively to these countries.
Any conflicting or deviating terms of the customer shall not be recognized unless expressly agreed to in writing.
WUMASO AG reserves the right to amend these T&C at any time. The version valid at the time of the order shall apply.
Product images are for illustrative purposes only and are non-binding. Technical changes and errors are reserved.
All prices are stated in Swiss Francs (CHF) and include statutory VAT as well as any applicable recycling fees (vRG).
Shipping costs are listed separately unless explicitly stated otherwise.
WUMASO AG reserves the right to change prices at any time. The price at the time of the order is decisive.
All information regarding availability and delivery times is without guarantee and may change at any time, particularly due to supply shortages or force majeure.
If a product is not available, the customer will be informed. Any payments already made will be refunded.
The presentation of products in the Online Shop does not constitute a legally binding offer.
A purchase contract is concluded as soon as the customer places an order and receives an order confirmation by email.
This confirmation does not constitute a guarantee of delivery. The contract is subject to availability and correct pricing.
Delivery is made to the address provided by the customer.
The customer is responsible for providing a correct delivery address and accepting the goods.
If delivery cannot be completed for reasons attributable to the customer, any resulting costs may be charged.
The customer must inspect the delivered products immediately upon receipt for completeness, accuracy, and damage.
Any defects or transport damage must be reported within 5 calendar days of receipt.
The statutory warranty provisions apply.
WUMASO AG may, at its discretion, provide the following remedies:
The warranty period is generally 2 years, unless otherwise specified.
The warranty does not cover:
Liability is governed by applicable statutory provisions.
However, WUMASO AG shall not be liable for:
The payment methods available in the Online Shop are available to the customer.
The purchase price is due immediately.
For invoice payments, the amount must be paid within 20 days.
In case of late payment, reminder fees and additional costs may be charged.
The delivered products remain the property of WUMASO AG until full payment has been received.
Orders are binding.
Changes or cancellations may be accepted at the discretion of WUMASO AG.
A processing fee may be charged.
Returns of non-defective goods are only possible in accordance with the return conditions stated on the website.
Products must be returned complete, unused, and in their original packaging.
Return shipping costs are generally borne by the customer unless otherwise agreed.
The processing of personal data is governed by the privacy policy available at www.wumaso.com.
If any provision of these T&C is invalid, the remaining provisions shall remain unaffected.
Swiss law shall apply exclusively.
The place of jurisdiction is the registered office of WUMASO AG, unless mandatory legal provisions provide otherwise.
These T&C are the intellectual property of WUMASO AG. Any use or reproduction without permission is prohibited.